Welcome to the newly-designed Rudy Project North America.
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      CUSTOMER SERVICE & SHIPPING

      Standard Shipping Rates

      ORDER TOTAL UP TO $24.99 ORDER TOTAL $25.00 - $199.99 ORDER TOTAL ABOVE $200
      LOWER 48 STATES
      $3.99
      $10.99

      Free 2 Way!

      Canada

      $17.99

      $17.99

      Free!

      Alaska and Hawaii
      $15.99

      $15.99

      $15.99

      Puerto Rico

      $17.99

      $17.99

      $17.99

      Guam

      $19.99

      $19.99

      $19.99

      Overnight Shipping Rates

      ORDER TOTAL UP TO $24.99 ORDER TOTAL $25.00 - $199.99
      Lower 48 States
      $29.99
      Free
      Canada
      Not Available
      Not Available
      Alaska and Hawaii
      Not Available
      Not Available
      Puerto Rico
      Not Available
      Not Available
      Guam
      Not Available
      Not Available

      Standard shipping takes 2-3 days to the West Coast and 5-9 Days to the East Coast and Canada. Shipping offers are subject to change without notice.

      Shipping policy and Details

      Daily Order Cut Off Time
       
      Any order received after 3pm Pacific or 6pm Eastern will ship on the following business day. All orders ship from our warehouse in Southern California and take apx. 5-9 business days to arrive on the East Coast & Canada. If you live in the West, your order will most likely arrive within 2 or 3 business days.
       
      Two Way Shipping
      All orders that qualify for two way shipping will receive instructions in the box on how to take advantage of the return shipping. (if need be...)


      Overnight Shipping Terms
      Overnight shipping is only available in the Lower 48 of the US and is not guaranteed to be delivered the next business day. (some rural areas) Rudy Project is not responsible for deliveries that do not arrive overnight*. Overnight orders placed on Friday could be processed the following business day based on the cutoff time defined above. (We do not offer Saturday delivery)
      If your order qualifies for FREE Overnight Shipping, you must select the Overnight Shipping option during checkout.


      Delivery Address / Post Office Boxes
      Sorry, we do not deliver to P.O. boxes so we'll need a residential or commercial street address to ship your order to.


      Alaska / Hawaii / Puerto Rico / Guam Customers
      For customers in Alaska, Hawaii, Puerto Rico and Guam, we have a flat rate shipping and handling fee (see above) for your entire order. No Overnight shipping option is available for these destinations.


      Canadian Shipment Schedule
      Canadian shipments leave our warehouse on Tuesday's and Thursday's and typically take up to 7 business days to arrive. If your package has not arrived within 7 business days, please call us so we can track it. Sorry but we do not ship orders to the Canadian province of Nunavut NU.

      * All shipping prices are subject to change without notice. Severe weather, natural disasters, and other uncontrollable events could cause delays for delivery services. When the delay is due to an act of nature, shipping refunds are not issued.

      Have a Question?

      For the best service, use the Chat feature found at the bottom right hand side of your browser window.
       
      To speak to a Customer Service Representative Call: (877) 852 - 8457

      Customer Service Hours:
      Monday - Friday 7:30am - 4:30pm (Pacific Time)

      Closed Saturday and Sunday

      All prices listed are in U.S. Dollars. If you are using a credit card from a Canadian (or other international) bank, your credit card company will convert your order total on your credit card statement to Canadian Dollars (or other foreign currency) based on the conversion rate at the time of your order.

      Return Policy

      90-day Risk Free Money Back Guarantee

      Ordering on the Internet or through a catalog could be risky, but not with Rudy Project North America's 90 DAY MONEY BACK GUARANTEE! If you're not totally stoked on your Rudy Project purchase, just return it within 90 days for a full refund (less shipping & handling). No hassles, no questions. This 90 day return policy does not apply to prescription eyewear. For prescription sunglass warranties, see ** below.

      Rudy Project North America Return Policy
      If your original purchase qualified for free return shipping, a prepaid return shipping label would have been included in your box. To make a return, package the item(s) securely in the original box and place the return shipping label over the original label. Drop your package off with an appropriate shipping carrier and be sure to keep a copy of your invoice and tracking number. If you do not have the original box or a return label, please send your item back in a traceable manner (UPS, FedEx, etc.) to the following address:

      Rudy Project North America Returns
      Attn: PUT YOUR RA NUMBER HERE
      1015 Calle Amanecer
      San Clemente, CA. 92673

      Sorry, we do not service product exchanges. We do however offer a 90 day refund policy, so you may return your original order and place a new order on our site for the item(s) you wish to exchange for.

      * Original packaging should be returned or a repacking fee will be deducted from your credit. If you received a promotional item(s) with your original purchase, this promotional item(s) should be returned or we'll deduct the retail value of the promotional item(s) from your credit. Product returned for credit must be in 100% resalable condition and show no signs of wear or use.
      ** Prescription sunglass warranties should be taken to the Eyecare Professional that dispensed your eyewear. If you ordered your Rx sunglasses directly through our website, please contact our customer service department at (877) 852-8457 and we’ll be happy to assist you with this.

      Our Pledge to You

      WE OFFER SERVICES TO MAKE THE PROCESS OF SHOPPING ONLINE EASY AND REWARDABLE.

      Rudy Project Product Warranty Details
      We believe Rudy Project sunglasses, helmets and goggles are the best in the world from a material, design and workmanship point of view. But words are cheap! To back it up, we have an industry leading 1 year scratch replacement program on our Rx lenses, 3 year warranty against manufacturer's defects on our sunglasses, helmets and goggles as well as a REPLACEMENT LENS GUARANTEE that allows you to replace damaged plano lenses for a nominal shipping and handling fee.
       
      Rudy Project Sunglasses Warranty
      Rudy Project sunglasses are warranted by Rudy Project North America for three (3) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project sunglasses found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. (Special Edition and Promotional sunglasses which are not Rudy Project brand will have a one (1) year warranty period. i.e. Etyk, Ray, Moove, Le Tour De France models) This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for three (3) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

      Rudy Project Helmet Warranty- Enjoy the “Best Helmet Warranty on the Planet™"

      Every single Rudy Project helmet bought in North America is covered by a Crash Replacement Guarantee for up to 6 years, as well as up to 3 years against manufacturer defects and workmanship.

      6 Year Crash Replacement Guarantee
      Athletes who take a spill in their Rudy Project helmet up to six (6) years after date of purchase from an authorized Rudy Project dealer will be offered 50% off a replacement helmet, as well as a bonus free shipping offer for any order over $200 within the continental U.S. and Canada. Replacement discount is only valid on rudyprojectna.com toward current catalog items, and will be awarded at our option.

      For the fastest replacement process, use the chat feature (during business hours) at the bottom right hand side of your browser. Our customer service specialists will be happy to assist and provide you with instructions on how to order immediately.

      After business hours, please send inquiries to support@gorace.pro, with subject line: Helmet Crash Replacement. Our customer service will be happy to help with verifying date of purchase from an authorized Rudy Project dealer in North America.

      3 Year Manufacturer Warranty
      Rudy Project helmets are warranted by Rudy Project North America for three (3) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project helmet found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for three (3) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

      Rudy Project Goggle Warranty

      Rudy Project goggles are warranted by Rudy Project North America for three (3) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project goggle found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for three (3) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

      Rudy Project Plano Lens Replacement Guarantee

      Rudy Project goggles are warranted by Rudy Project North America for three (3) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project goggle found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for three (3) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

      Rudy Project Rx Lens Replacement Guarantee

      Rudy Project goggles are warranted by Rudy Project North America for three (3) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project goggle found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for three (3) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.