90-day Risk Free Money Back Guarantee
Ordering on the Internet or through a catalog could be risky, but not with Rudy Project North America's 90 DAY MONEY BACK GUARANTEE! If you're not totally stoked on your Rudy Project purchase, just return it within 90 days for a full refund (less shipping & handling). No hassles, no questions. This 90 day return policy does not apply to prescription eyewear. For prescription sunglass warranties, see ** below.
Rudy Project North America Return Policy
If your original purchase qualified for free return shipping, you will be provided a prepaid return shipping label through our online return portal. To make a return, use the "Start My Online Return" button below. Once complete, package the item(s) securely in the original box and place the return shipping label over the original label and make sure your return authorization number is visible on the outside of the box. Drop your package off with an appropriate shipping carrier and be sure to keep a copy of your invoice and tracking number. If you do not have the original box or a return label, please send your item back in a traceable manner (UPS, FedEx, etc.) to the following address:
Rudy Project North America Returns
Attn: PUT YOUR RA NUMBER HERE
1015 Calle Amanecer
San Clemente, CA. 92673
Sorry, we do not offer product exchanges. For exchanges, return your original order and place a new order on our site for the item(s) you wish to exchange for.
* Original packaging should be returned or a repacking fee will be deducted from your credit. If you received a promotional item(s) with your original purchase, this promotional item(s) should be returned or we'll deduct the retail value of the promotional item(s) from your credit. Product returned for credit must be in 100% resalable condition and show no signs of wear or use.
** Prescription sunglass warranties should be taken to the Eyecare Professional that dispensed your eyewear. If you ordered your Rx sunglasses directly through our website, please contact our customer service department at (888) 860-7597 and we’ll be happy to assist with this.
