PRODUCT WARRANTY & REPLACEMENT PROGRAMS
We believe our products are the best in the world from a material, design and workmanship point of view.
- 2 Year warranty on our sunglass & eyeglass frames, helmets and goggles
- 1 Year warranty & scratch replacement program for prescription lenses
- Lens replacement program for non-prescription sunglasses & goggles
Product warranty claims are processed using your account on our website.
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Chose your product category below to learn more.
Rudy Project Product Warranties
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Sunglass & Eyeglass Frames
Rudy Project non-prescription sunglass & eyeglass frames are warranted by Rudy Project North America for two (2) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project sunglasses or eyeglasses found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for two (2) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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Helmets (including Crash Replacement)
Every single Rudy Project helmet bought in North America is covered by our industry leading 2 year manufacturer defects and workmanship warranty as well as our Crash Replacement policy for up to 3 years!
2 Year Manufacturer Warranty Rudy Project helmets are warranted by Rudy Project North America for two (2) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project helmet found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for two (2) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
3 Year Crash Replacement Program Customers who take a spill in their Rudy Project helmet up to three (3) years after date of purchase from an authorized Rudy Project North American dealer will be offered a discount on a replacement helmet. Replacement discount is only valid on rudyprojectna.com toward the purchase of a new, qualifying helmet, and will be awarded at our option. Crash replacement discount may be paused during promotional events and/or the offer is subject to change due to inventory constraints during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our crash replacement program.
Login to your account to start a warranty or crash replacement claim.
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Snow & MTB Goggles
Rudy Project goggles are warranted by Rudy Project North America for two (2) years from date of purchase against defects in materials and/or workmanship. Rudy Project North America will replace or repair at our option, with proof of purchase, any Rudy Project goggle found to be defective during the warranty period. For this warranty to apply, purchases must have been made in the United States, Canada or the Caribbean from an authorized Rudy Project dealer and proof of purchase is required. Purchase made online through unauthorized dealers and/or auctions (i.e. eBay) are NOT covered under our warranty. Only authentic Rudy Project products will be warranted. This warranty shall not apply to any defects or damage caused by improper or unreasonable use of the products. All warranties that are implied by law are also limited for two (2) years from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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Prescription Lens Warranty & Scratch Replacement Program
The Rudy Project Rx Replacement Lens Program (RxRLP) covers authentic Rudy Project Rx lens damage from defects, scratches, pits and chips for a period of one year from the date of purchase. Rudy Project will replace any authentic Rx lens found to be defective or scratched within the one year period of purchase date. Your replacement lenses must be remade in the same model sunglass, with the same lens material and with your original prescription. The RxRLP may only be exercised one time within one year from the date of original purchase.
Through Rudy Project's RxRLP, consumers can opt to replace scratched Rx lenses that were purchased directly through Rudy Project North America or one of our authorized eyecare professionals for up to one (1) year after purchase.
Login to your account to start a prescription scratched lens replacement request.
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Non-Prescription Lens Scratch Replacement Program
The Rudy Project Replacement Lens Program (RLP) covers all lens damage (e.g., scratching) from any use or activity on all RP Optic, Polar 3FX or ImpactX Lenses made by Rudy Project and mounted in products that are found in the current year's Product Catalog. (Excluding prescription lenses, see RxRLP section above for our Rx lens replacement policy)
Through Rudy Project's RLP, consumers can opt to replace scratched lenses for a discount directly through Rudy Project North America.
Login to your account to start a non-prescription scratched lens replacement request.
How To Submit A Claim
To submit a product warranty claim, login to your account and locate the automated warranty process related to the product you have.
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