Rudy Project Customer Service

Important: Shipping Temporarily Paused

August 24–September 4

Rudy Project North America is moving to a new office and warehouse. During this time, shipments, customer service inquiries, warranty requests, and stock rotations will be delayed. We’ll begin processing requests in the order received when we return. Thank you for your patience!

For the fastest service, use the chat feature found at the bottom of your browser window.

Chat Hours
Monday - Friday, 8:30am - 3:45pm (Pacific Time)

Closed Saturday and Sunday

We process orders Monday through Friday and ship the same day if your order is placed by 3pm pacific time.

For additional contact methods and product warranty or product return needs, Login to your account.

We accept the following payment methods:

  • Credit Cards: Visa, Mastercard, Discover and American Express
  • Debit Cards: Visa, Mastercard or Discover (processed as a credit)
  • Third-party gift or pre-paid cards from American Express, Visa, Mastercard and Discover
  • PayPal Express Payments (including installment plans)
  • Rudy Project issued Digital Gift Cards
  • ZIPTerms and Conditions
  • Afterpay Installments - Terms and Conditions

See our help center for additional assistance.

Rudy Project North America
1015 Calle Amanecer
San Clemente, CA. 92673